In today’s growing world, it is quite quotidian to say that the worlds of technology and business are inseparably linked. So, in order to cope with the merciless competition, a company should unroll its IT objectives and capabilities, notwithstanding how painful or awkward the situation may seem. Of course, this can’t happen with a blank canvas. This development of IT services should begin after analyzing the current management practices in the organization. Without auditing this, doing an IT service management will definitely waste money, efforts put, and most importantly the time.
Hence, this is where the ITIL (Information Technology Infrastructure Library) comes handy. ITIL is a set of best procedures deployed in delivering IT services. ITIL’s well organized IT service management helps businesses to strengthen their customer relations, manage the risks, create cost-effective practices, and a steady IT environment that has scope for improved growth and change.
The first publication of ITIL was launched in 1980 and since then ITIL has become a prominent framework used by the businesses for ITSM. Over the years, different version of ITIL have released to match state of the art requirements.
ITIL v3 is the third version of the best practices framework that was released in 2007. The same version was enhanced and updated in 2011, thus, it’s also called as 2011 ITIL v3.
Though ITIL v3 was good enough, v4 was bound to happen at some point in the future. So, AXELOS Global Best Practice announced the release of ITIL v4 at the itSMF USA Fusion 2017 conference. Later, it was officially launched in February 2019. This was, indeed, released to enhance the IT processes and overcome the hang-ups that raised in v3.
Most of the IT practitioners in the world vouch by ITIL v3 as it continues to support millions of organizations and individuals around the world. It allows people and businesses to gain maximum value from IT and digital services. ITIL 4 cling to many of the core elements of ITIL v3, thus continuing to serve a large number of organizations and people. All the ITIL certification will remain valid post-update and will still continue to be globally recognized as valuable certifications.
All the credits gained till date can be used to continue the ITIL journey in the new certification scheme. For an easy transition, it is recommended that candidates should continue to collect the 17 ITIL v3 credits required to take the ITIL Managing Professional Transition Module (single course, single exam). The ITIL v4 has evolved from ITIL v3, offering a logical and adaptable transition that will allow organizations around the world to develop new ways to work according to the modern digital era.
How to transition from ITIL v3 to ITIL 4?
AXELOS has created defined routes that will allow candidates to transition from ITIL v3 to ITIL 4. This can be done while they are in the process of understanding the skills and knowledge required to understand the major concepts about the updated guidance.
ITIL V3 Foundation
Candidates who have taken ITIL v3 Foundation, should take the ITIL 4 Foundation as well so that he/she is able to transition to the updated scheme. There is a massive amount of new material in ITIL 4 Foundation hence a new single exam has to taken to assess the candidate’s knowledge of the new ITIL 4 Foundation guidance. ITIL 4 Foundation is expected to release in Q1 2019.
ITIL V3 Intermediate (3-4 credits)
The first option is to take ITIL 4 Foundation and an advanced module in the candidate’s area of interest, thus becoming either an ITIL Specialist, Strategist or a Leader. The other option is to gain 17 credits from ITIL v3 to become eligible for ITIL Managing Professional transition module
ITIL V3 Intermediate/Practitioner (6 or more credits)
If a person has earned 6 credits or more since v3 foundation then it is up to them to continue collecting v3 credits to prepare themselves for a quick transition to ITIL 4 and gain ITIL Managing Professional post. The person needs to have 17 credits in order to take up ITIL Managing Professional Transition Module.
ITIL V3 Expert
If a candidate has achieved ITIL v3 Expert, they can go for ITIL Managing Professional Transition Module immediately after it is released to achieve the ITIL Managing Professional designation. If the person is interested to pursue ITIL Strategic leader steam after gaining ITIL Managing Professional designation, in that case, they would only need to complete the ITIL Leader Digital & Strategy module. They can move the ITIL Master once they have completed both the previous streams.
Benefits of ITIL v4
ITIL 4 was released in February 2019 and let’s have a look at some of the benefits that new framework offers:
A new relationship with the ITSM
The criticism to ITIL v3 was that it lacked relevance with the ever-changing nature of businesses and IT. So, ITIL v4 is developed to cope with the ever-evolving IT strategies, Project management, tools, etc.
Alignment between IT and business
V4 enables and supports the business strategies by making the business and IT managers work according to the aligned goals. It also gives an insight into how IT support other arenas of a business.
Adaptability & future-proofing
ITIL v4 renders a level of adaptability and fluidity that helps users to take advantage of all kinds of new opportunities in order streamline operations, deliver super-cool services to the clients and get ahead of the competitors.